
Employees and/or Applicants for employment who believe they have been discriminated against because of their Race, Sex, National Origin, Color, Religion, Age (40+), or for physical or mental disability, and/or who believe they have been discriminated against for past EEO activity may file an EEO complaint by contacting Cecilia Rubio, EEO Specialist at (915) 240-9611. This contact must be within 45 days from the date of the alleged incident. (See EEO Policy)
An applicant for employment with the IBWC who requires an accommodation during the application and interview process may request such an accommodation orally or in writing from any Human Resources (HR) employee with whom the applicant has contact in connection with the application process or from the EEO office.
An employee who requires an accommodation to perform his/her job related duties may request a reasonable accommodation from his/her supervisor in his/her immediate chain of command or from the EEO office. This request may be oral or in writing. For more information contact the EEO Office at (915) 832-4112.
The International Boundary and Water Commission (IBWC) has adopted mediation as the ADR process. When the aggrieved requests a counselor from the IBWC EEO office, he/she will be afforded the opportunity to request ADR. The request must be in writing. If ADR is accepted, the IBWC EEO office will secure a mediator and the time period for this process will be extended to 90 days. If ADR is not accepted, the traditional pre-complaint process will be utilized.
Mediation is the intervention in a dispute, by an impartial and neutral third party, who has no decision making authority. The objective of this intervention is to assist the parties to voluntarily reach an acceptable resolution of the issues in dispute. A mediator, makes procedural suggestions regarding how parties can reach agreement. Mediators differ in their degree of directiveness or control in their assistance with disputing parties. Mediation is a voluntary, confidential process.
If resolution is reached, a written agreement will be signed by the parties ending the complaint process. If no resolution is reached, the aggrieved will be issued a “Notice of Right to file a Formal Complaint” and has 15 days to file a Formal Complaint.
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